Bestware Limited is trading as TreasureBox online shopping site, we are ambitious, fast-paced and customer-focused.


We are looking for a patient, energetic candidate who has a deep passion for Customer Service to join our team at our Auckland Branch as Customer Service Support.


We require candidates to have the relevant working visa and most preferably a New Zealand Residency.


This role comes with full training provided including the operation of internal systems however relevant experience is most preferred.


Standard full-time hours from Monday to Friday 8:30 am to 5:30 pm.


About the role:

Pre-sale and after-sale inquiries
Mainly to work with after-sale issues
Invoice and product system operating
Email-based customer service skills
Achieve target set
Dealing with return products and product replacement
General office duties
Resolving customer issues from all sales channels with good decision-making skills

The candidate is required:

Excellent self-managing skills
Good decision-making and problem-solving skills
Excellent written and verbal English skills
Ability to work under pressure and occasional extra hours
Must be Self-motivated with the drive to learn and grow
Team player
Able to work with computer-based tasks
Knowledge of online trading would be preferred
Relevant customer after-sale service experiences would be most preferred.
Apply now and attach your CV and Cover Letter.

Applicants for this position must have NZ residency or a valid NZ work visa.

Want to know more about us?   , here is all our stories  http://www.treasurebox.co.nz/about-us


About TreasureBox

Welcome to TreasureBox – we are 100% kiwi owned and operated home and lifestyle online shopping store, trading 24 hours a day, seven days a week. We are dedicated to offer home and lifestyle essentials from home Furniture of Sofas, Sofa Beds, Beds, Mattresses; Pet Supplies including Dog Kennels, Pet Beds, Dog Crates, Chicken Coops and Cat Trees; to Outdoor and Garden must-haves of Gazebo, Garden Shed and Outdoor Furniture Sets.
We offer efficient services that include allowing pick-ups from our Henderson pick-up centre and providing fast dispatch nationwide within New Zealand right in front of your doorstep or your nearest depot. Make your every dollar count today by subscribing at TreasureBox as we offer the hottest deals and, most exclusive discounts to our email subscribers and registered users to shop for affordable home products!